Вакансии ИТ

Voice Fraud Specialist

Дата:10 Мая
Требования:Implementation of the rules and controls required in the Fraud Management System for customer voice traffic control as well as for BICS global traffic control
Monitoring and investigation of fraud events generated by the Fraud Management System and other tools to identify the root cause and take resolution measures
Interaction with BICS' customers in relation to the Fraud Management service delivered to these customers and according to the process defined
Implementation improvements in the Fraud Management Service delivered to BICS' customers
Interaction with BICS' internal Teams on relevant fraud related issues
Interaction with BICS customers whenever necessary (reporting, fraud events, etc)
Квалификация:Bachelor Degree in Computer Science, Telecom Engineering or related field
Minimum 3 years of professional experience in the telecom environment, especially in the fraud operations and prevention units. Knowledge of the telecom wholesale international business environment is a plus
Experience in effective communication with customers to solve fraud related issues
Extensive proven experience of fraud investigations
Good knowledge of the telecom fraud scenario's
Strong analytical skills and attention to detail with the ability to produce accurate documentation and reports
Self-motivation, able to take decisions in the fraud context, prioritize and work on his/her own initiative in a fast paced deadline driven environment
Good communication skills
Fluent in English, Dutch and/or French are a plus
Контакты:Контактное лицо: Валерий
Контактный телефон: 044 453 0976