IT Specialist at Growing Startup

Дата:22 Июня, 2022
Работодатель:ПРО Текнолоджи
Город:Дніпро
Квалификация:Very strong interest in continually learning new IT systems
Comfort with relatively unpredictable, ever-changing job functions as the IT needs of the company evolve over time
Comfort figuring things out for the first time -- all the time. For this sort of work, there's no playbook, no step-by-step instructions available. There are different issues all the time. The work is all about investigating and figuring out each problem, finding creative solutions, and also thinking about ways to head off similar problems in the future -- all on a very case-by-case basis.
Comfortable working mostly independently. There are always people who are happy to help you brainstorm, but there's typically nobody else who already knows the answer to the questions that come up -- see above. Someone just has to dive in and figure it out.
Organized, and with good project management skills.
Задачи:2 main functions:

(A) Support & Routine Operations, i.e. responding to helpdesk support tickets from other employees, user account management, and related tasks. Our staff use 20+ different apps and systems, and need help solving IT problems that come up randomly from time to time. The person in this role is also involved in user provisioning and permissions management in these systems.

(B) Strategic Initiatives, i.e. working on projects to improve our IT systems.

This is focused on security and efficiency improvements. Your level of involvement will depend on your level of IT and cybersecurity knowledge. At a minimum, we'll need help with the implementation of these. If you have some background in these areas, you can take on much more central roles in setting the direction for these initiatives.

The examples of some other IT tasks are: a new password manager, a new task/project management/time tracking app, etc.
Контакты:https://rabota.ua/ua/company6865102/vacancy9174793